About us

Welcome to Glorion Casino. We offer a modern online casino experience with a large selection of games, clear account controls, and options tailored to players in Switzerland and other international markets. This page explains who we are, how to join, and what you can expect when you play with us.

Legal status

We operate under license number 8048/JAZ, issued under a master license commonly used by reputable online casino operators. Our terms and procedures reflect standard requirements for fair play, secure payments, and responsible gambling for international players.

We accept players from Switzerland and support account activity in CHF and EUR where applicable.

Registration and login

To create an account, click “Sign Up”, provide an email and password, choose your preferred currency, and enter basic personal details. You must confirm that you are over 18 and accept our Terms & Conditions before activating your account via the confirmation email.

We require Know Your Customer (KYC) verification before the first withdrawal or when cumulative deposits hit internal thresholds. Typical documents include an ID or passport and a recent proof of address. KYC checks are generally completed quickly, often within minutes but up to 24 hours at peak times.

Only one account per person or household is permitted. We block accounts from sanctioned jurisdictions and enforce accurate personal data for all registrations.

Games and software providers

Our lobby features a wide selection of slots, table games, live dealer titles, crash/instant games, and jackpot content. Popular examples you’ll find include Book of Dead, Starburst, Gates of Olympus, Lightning Roulette, and Aviator-style crash games.

We work with major providers such as NetEnt, Play’n GO, Pragmatic Play, Evolution, and Microgaming (Quickfire), with additional studios like Yggdrasil, Red Tiger, and Hacksaw Gaming to round out the portfolio. The overall game count typically ranges in the low thousands, with filters to help you find games by category, provider, or volatility.

Bonuses and promotions

New players from Switzerland typically see a welcome package that may include a deposit match and free spins. You must opt in during registration or at deposit and meet the minimum qualifying deposit to activate any welcome offer.

Wagering requirements are commonly between 35x and 40x the bonus amount. Slot games normally contribute 100% toward wagering, while table and live games contribute less or are excluded. Maximum bet caps apply while wagering is active and can restrict certain high-stakes play.

Bonus validity periods usually range from 7 to 14 days. We run recurring promotions such as reload bonuses, free-spin drops, tournaments, and seasonal offers. VIP and regular players may also receive cashback offers, typically credited as real money or low-wager bonus funds with separate rules.

General promotion rules include one welcome bonus per household/IP, restrictions on certain games for wagering, caps on winnings from specific offers, and measures to prevent bonus abuse. Always read the full terms that apply to each promotion.

VIP and loyalty program

We operate a multi-tier loyalty and VIP scheme with levels such as Bronze, Silver, Gold, Platinum, and Diamond. Benefits grow as you move up and can include higher withdrawal limits, exclusive bonuses, enhanced cashback rates, and personalized service.

Progression is points-based: you earn loyalty points by wagering (for example, a point rate is applied per amount wagered on slots, with lower accrual on table games). Points can be exchanged for bonuses or spins subject to program rules, and inactivity may lead to point expiry.

Payments and banking

We support common deposit methods including major cards, bank transfer, popular e-wallets, prepaid options, and several cryptocurrencies. Minimum deposits typically start around 10–20 CHF and are usually processed instantly. The casino generally does not charge deposit fees, though your payment provider might.

Withdrawals are available via bank transfer, cards (where supported), e-wallets, and crypto. Minimum withdrawals usually start around 20–50 CHF. E-wallet and crypto withdrawals are processed fastest—often within hours to 24 hours—while bank transfers may take several business days. Withdrawal fees are not typically charged by us, but external banking fees can apply.

Key terms and conditions

Bonuses require wagering before withdrawal, and maximum bets during bonus wagering are capped. Deposit limits can be set by you in the cashier or responsible gambling section, and we may apply administrative limits where needed for risk management.

Standard withdrawal limits vary by status, with common ranges per transaction or week. Very large wins may be paid in installments in accordance with our payout procedures. Accounts can be restricted or closed for fraud, AML concerns, or self-exclusion.

Mobile and technical features

Our site is optimized for mobile browsers with a responsive design that supports smartphones and tablets. Games run directly in the browser without additional downloads, and you can complete registration and upload KYC documents from your device camera.

We prioritize fast load times, clear navigation, and adaptive streaming for live games to provide a smooth mobile experience on modern networks.

Security and fair play

We protect your data and transactions with modern HTTPS/TLS encryption. Game fairness is provided by certified RNG engines and by working with audited providers; independent testing bodies commonly audit the games we offer.

Customer support is available through live chat and email, with quick live-chat response times and email support for more detailed requests. Support is offered in English and German, with additional language coverage where available.

Responsible gambling

We provide tools to help you play responsibly, including deposit, loss, and wagering limits, session reminders, cooling-off periods, and self-exclusion options. If you feel your play is becoming a problem, you can use these controls or contact local support services for help.

Advantages and disadvantages

Pros: a large game selection, strong mobile access, competitive welcome and reload promotions, and convenient payment options for international players, including Switzerland.

Cons: operating as an offshore-style brand means you should read our terms carefully; withdrawals may take several days depending on the method, and online play can increase the risk of excessive gambling if responsible tools are not used.

General information

Glorion Casino presents itself as a modern online casino brand focused on convenience, variety, and competitive promotions. We offer multi-language support, including English and German, and accept players from many international markets while restricting play in certain sanctioned territories.

Contact

If you have questions or need help, email our support team at [email protected]. We’re here to assist you with account, payment, and responsible gaming queries.