Responsible gambling

At Glorion Casino we want play to be enjoyable and safe. If you ever feel that gambling is becoming stressful, costly, or taking time away from the things that matter, there are clear steps you can take right now. This page explains practical tools you can use, warning signs to watch for, and how to get support — all in a calm, confidential, and non-judgmental way.

Responsible Gambling Features

Glorion Casino provides a range of features designed to help you stay in control. These tools are easy to use and available to everyone. They are there to protect your time, your money, and your wellbeing.

Personal limits on deposits, losses and wagers, set on a daily, weekly or monthly basis.
Session reminders and reality checks to help you stay aware of time spent playing.
Temporary time-outs (short cooling-off periods) and longer self-exclusion options.
Account monitoring that identifies risky patterns and offers direct contact or intervention when appropriate.
Options to pause marketing and promotional contacts while limits or exclusion are active.
Secure handling of personal data and confidential support from our team when you ask for help.

Tools (Deposit Limits, Time-Outs, Self-Exclusion)

Here are practical steps you can take now, and what to expect when you use each tool.

Deposit, Loss and Wager Limits

Set limits in the cashier or the responsible gambling section of your account. Choose daily, weekly or monthly amounts.
Decreasing a limit usually takes effect immediately. Requests to increase limits may include a delay (for example 24 hours) so you can reconsider.
Use separate bank cards or dedicated payment methods for entertainment spending to make limits easier to manage.

Session Reminders and Reality Checks

Enable automated reminders to alert you after set time intervals during play (for example every 30 or 60 minutes).
Short breaks and regular reality checks help you keep perspective and avoid extended sessions you might later regret.

Temporary Time-Outs

Use a time-out to take a short break from your account — common choices range from 24 hours up to several weeks.
During a time-out you will not be able to place bets or access promotional offers; you can still withdraw any available funds.
Time-outs are reversible once the period ends, without penalty.

Self-Exclusion

Self-exclusion is a stronger step for when you want to stop playing for an extended period or permanently.
Choose the length of exclusion that suits you. When self-excluded, your account will be blocked and marketing contact stopped.
You can arrange self-exclusion in your account settings or by contacting customer support. Requests are handled confidentially and promptly.
Withdrawals of personal funds are normally allowed during exclusion, and staff can explain the process if you need assistance.

Account Closure and Permanent Choices

If you want to close your account permanently, contact support. Staff will guide you through safe account closure and the handling of remaining funds.
Consider combining account closure with third-party blocking tools for extra protection.

What Happens When You Contact Support

Our team responds respectfully and confidentially. You can ask to set limits, request a time-out, or start self-exclusion without long explanations.
Support is available through live chat and email; response times are typically quick for live chat and a few hours by email.
If you prefer, you can request minimal contact and still have changes applied to your account.

Links to Support Organizations

If you feel that professional or specialized help would be useful, reaching out is a strong and practical step. Below are suggested actions you can take to find support in your area.

Contact a local gambling support service or national helpline. Many countries provide free, confidential counselling and advice.
Speak with your doctor or a mental health professional for guidance and referral to specialised services.
Seek financial advice if gambling losses are affecting bills or debt; a debt advisor can help create a practical plan.
If you’re concerned about a friend or family member, encourage them to contact a support service and offer to help them find local resources.

To locate local services, search for “gambling support” or “gambling help” together with your country or region. If you prefer, ask our support team for general guidance on how to find local confidential services — they can explain options without pressuring you.

Warning Signs to Watch For

It can be hard to notice when play is becoming harmful. The following signs are helpful indicators that it may be time to use the tools above or seek help:

Chasing losses or increasing bets to try to recover money.
Spending more time or money than intended, or being unable to stop.
Neglecting work, family or social commitments because of gambling.
Borrowing money, selling possessions or using essential funds to gamble.
Feeling anxious, depressed, restless or secretive about gambling activity.

Practical Tips for Safer Play

Decide a fixed entertainment budget and stick to it; treat gambling like any other leisure expense.
Set loss limits and time limits before you start playing and enable session reminders.
Avoid gambling when tired, stressed, or under the influence of alcohol or drugs.
Keep payment methods separate and avoid saving cards in your account if that helps you stay in control.
Talk with someone you trust when you feel uncertain; sharing your concerns often eases pressure and helps you take clear action.

If You’re Worried About Someone Else

Approach the conversation with care and empathy. You might:

Choose a calm, private moment to express your concern without blame.
Offer practical help — for example, assisting to set account limits or find local support services.
Encourage them to seek confidential professional advice and offer to support them in contacting services.
Set financial boundaries if needed, such as joint banking safeguards or removing access to funds.

Glorion Casino is committed to supporting your wellbeing. If you would like to take a practical step now, please visit the responsible gambling section in your account or contact our support team for confidential assistance. You are not alone — help is available, and small actions today can make a big difference.